Website Policies

Terms & Conditions

Welcome to VGP HUMAN HAIR accessing or purchasing from our website, you agree to comply with the following terms and conditions.

General

All products listed on our website are 100% human hair products sourced ethically.

Prices are subject to change without prior notice.

We reserve the right to cancel or refuse any order at our discretion.

Orders & Payments

Orders are confirmed only after successful payment.

We accept payments via [Payment Gateway/Razorpay, PayPal, Bank Transfer].

Product Information

As our products are natural human hair, there may be slight variations in texture, color, and length.

We ensure all products are quality-checked before dispatch.

Liability

We are not responsible for damages caused due to improper usage, chemical treatments, or styling of the hair.

Our liability is limited to the value of the product purchased.

At VGP HUMAN HAIR,we value and respect your privacy.

Information We Collect

Personal details (Name, Email, Phone, Shipping Address).

Payment information (processed securely through third-party gateways).

How We Use Your Information

To process and deliver your orders.

To improve our products and services.

To send order updates, promotions, or important notifications (you may opt out anytime).

Data Security

We use secure servers and encryption to protect your information.

We do not share or sell your data to third parties except as required by law.

Refund & Cancellation Policy

We want you to be fully satisfied with your purchase.

Cancellation

Orders can be canceled within 24 hours of purchase for a full refund.

Once shipped, orders cannot be canceled.

Refunds

Refunds are applicable only for defective or incorrect products.

Requests must be made within 7 days of delivery by contacting our support team.

Refunds will be processed within 5–7 working days after product inspection.

Amount will be credited back to the original payment method.

Non-Refundable Items

Used, worn, or chemically treated hair.

Customized products (e.g., special lengths, colors, or textures).

Shipping Policy

Processing & Dispatch

Orders are processed within 2–3 working days after payment confirmation.

Tracking details will be shared once the order is shipped.

Delivery Timeline

Domestic (India): 3–5 working days.

International: 7–10 working days, depending on destination and customs clearance.

Shipping Charges

Calculated at checkout based on location and weight.

Customs & Duties

For international orders, customs duties and taxes (if applicable) must be borne by the customer.